Shipping and Delivery

In the framework of the transportation agreement with the following cargo companies, you can send your orders with minimum shipping costs, fast and safely.

- Turkey's orders are sent to all parts of the Domestic Shipping.

- to countries outside Turkey are shipping with DHL.

Delivery time:
Delivery times of your domestic orders are calculated according to the following criteria;
- Delivery time for cities less than 600 km away from Istanbul; 1 day
- Delivery time for cities over 600 km away from Istanbul; 2 days
- shipping times vary according to countries outside Turkey. Average is 2-4 days.
** Delivery time for remote villages, towns and rural settlements to mobile delivery centers; It depends on the distribution schedule of the shipping company.

** Upon request, it is the customer's responsibility to calculate and pay the shipping charge for shipments other than our standard cargo procedure.

Delivery Rules
- Your products will be shipped to the delivery address you specified in your order.
- The cargo information for your order will be sent to you by e-mail and you will be able to track your package through the relevant shipping company's website.
- If the person concerned cannot be found at the address mentioned, the delivery will not be made and the customer will be held responsible for any damages that may occur.
- In case of not being able to deliver the cargo in the first time, the cargo agent will leave a notification note to the customer's address and ensure that the customer can contact the cargo branch. In this case, the customer may receive the package from the cargo branch or contact the shipping company and request that the package be delivered to the address once again.
- If the delivery address cannot be delivered in the second time for any reason, the orderer will be sent back to MILAT SILVER.
- The customer must contact the shipping company for orders that have not been delivered on the specified date for the prevention of such delivery-related problems.